Organisme Formateur agréé par Emploi-Québec - Agrément # 0057911

Savoir-Agir@Work

Tips & Co. #284 - When giving up is a virtue

shutterstock_384548260.jpg
Choosing in the face of complexity and uncertainty requires mental acuity. Having the simple ability to confidently choose one course of action while ...
Lire la suite
  1994 lectures
1994 lectures

Tips & Co. #282 - All work is important

shutterstock_458182660 - Copy.jpg
« For the want of a nail the shoe was lost, For the want of a shoe the horse was lost, For the want of a horse the rider was lost, For the want of a r...
Lire la suite
  1879 lectures
Mots-clés :
1879 lectures

Tips & Co. #281 - Foster originality and flexibility

shutterstock_204911575 - Copy.jpg
A broad array of psychologists, educators, and neuroscientists would like us to start recognizing creativity (defined as the production of something n...
Lire la suite
  1872 lectures
1872 lectures

Tips & Co. #280 - Getting used to emergency

shutterstock_429500005 - Copy.jpg
One of the classic personal motivation techniques consists in waiting to the last minute, on the last day, and to create a dramatic situation. When we...
Lire la suite
  1286 lectures
1286 lectures

Tips & Co. #279 - Have an unresponsive coworker?

shutterstock_503701009 - Copy.jpg
Try this five steps approach: 1. Examine your attitude - Start with the assumption that your coworker actually does care about doing a good job but th...
Lire la suite
  1670 lectures
1670 lectures

Tips & Co. #278 - Your attitude

shutterstock_421962748.jpg
« Your attitude, not your aptitude, will determine your altitude. » Zig Ziglar
  1703 lectures
Mots-clés :
1703 lectures

Tips & Co. #277 - Decisions, decisions, decisions

shutterstock_287504546.jpg
It is estimated that an adult makes approximately 35,000 decisions a day. That doesn’t leave much headspace for the rest of our day-to-day existence. ...
Lire la suite
  2012 lectures
2012 lectures

Tips & Co. #276 - What is Self-Confidence

shutterstock_258079805.jpg
Sometimes we confuse self-confidence with: ● Loudness ● Brusqueness ● A resistance to change ● An unwillingness to compromise ● Stubbornness ● Fast ta...
Lire la suite
  2544 lectures
2544 lectures

Tips & Co. #275 - Make friends with conflict

shutterstock_512759701.jpg
Work can be messy, unruly and chaotic. Negative emotions can transform simple problems into threats; challenges into ordeals. But most situations do n...
Lire la suite
  1776 lectures
1776 lectures

Tips & Co. #274 - Nothing is completely wrong

shutterstock_403331731.jpg
« Nothing is completely wrong, even a broken clock is right twice a day. » Paulo Coelho
  1885 lectures
Mots-clés :
1885 lectures

Tips & Co. #273 - Business ethics

shutterstock_306357347.jpg
Only people can have ethics. Ethics, as in, doing the right thing even though it might not benefit you or your organization financially. When we use t...
Lire la suite
  1275 lectures
1275 lectures

Tips & Co. #272 - Bosses are NOT mind readers!

shutterstock_284225681.jpg
The only way that they can support you is if you speak up. But do not only communicate about problem or challenges … bring them suggestions to solutio...
Lire la suite
  1520 lectures
1520 lectures

Tips & Co. #271 - The blame game

shutterstock_344810234 - Copy.jpg
It’s easy to blame the customer, the colleague or the boss for your behavior. Not only it is easy, but often it is also justifiable. They or the way t...
Lire la suite
  1533 lectures
1533 lectures

Tips & Co. #270 - At the last minute

tete laby.jpg
It’s never good to do things at the last minute. You are powered by urgency and adrenaline.  It's loaded with risk and extra expense.  It is...
Lire la suite
  2058 lectures
2058 lectures

Tips & Co. #269 - The measure of success

13 juin.jpg
« The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year. » John Foster Dul...
Lire la suite
  1377 lectures
1377 lectures

Tips & Co. #268 - Why Swap 'have to' for 'want to'

AdobeStock_100196707.jpeg
According to Professor Bernard Roth at Stanford, swapping one word for another could make all the difference in how you approach your goals. The next ...
Lire la suite
  2132 lectures
Mots-clés :
2132 lectures

Tips & Co. #267 - Why Swap 'but' for 'and'

AdobeStock_79471541.jpeg
According to Professor Bernard Roth at Stanford, swapping one word for another could make all the difference in how you approach your goals. When you ...
Lire la suite
  1550 lectures
Mots-clés :
1550 lectures

Tips & Co. #266 - Eliminating 2 words from your vocabulary

AdobeStock_87307830.jpeg
Your language not only affects how others perceive you; it also has the potential to shape your behavior. According to Professor Bernard Roth at Stanf...
Lire la suite
  1722 lectures
Mots-clés :
1722 lectures

Tips & Co. #265 - Label the emotion


Emotions routinely swirl within us, and they aren’t easily named. It may be useful to stop, examine them, and try to put them into words. When we labe...
Lire la suite
  1608 lectures
Mots-clés :
1608 lectures

Tips & Co. #264 - Find your type


Times New Roman may be your default font, but onscreen its curvy design with tiny tails on the ends of letters, called serifs, may slow word recogniti...
Lire la suite
  1651 lectures
Mots-clés :
1651 lectures

Tips & Co. #263 - One important advice about respect

9 mai 2017.jpeg
One important advice about earning the respect of the people around you:   Be patient and be careful. Like a great tree, it can take many years f...
Lire la suite
  2290 lectures
Mots-clés :
2290 lectures

Tips & Co. #262 - Knowing how to trust


Whatever our role or function, being the one who, despite having too much work, does everything, worries about all the details, pitches in and therefo...
Lire la suite
  1681 lectures
Mots-clés :
1681 lectures

Tips & Co. #261- Dealing with difficult people


  Next time you are faced with a difficult person and have not succeeded in dealing with it effectively – step back and do a post-mortem. Imagine...
Lire la suite
  1559 lectures
1559 lectures

Tips & Co. #260 - Disagreement is advisable


“I have never learned anything from a man who agreed with me.”   Dudley Field Malone
  1916 lectures
Mots-clés :
1916 lectures

Tips & Co. #259 - A Negotiation Must: Defining a Plan B


During a negotiation, it is always preferable to think in advance about our BATNA - or Best Alternative to a Negotiated Argument. The BATNA becomes ou...
Lire la suite
  1812 lectures
Mots-clés :
1812 lectures

Tips & co. #258 - People size you up in seconds


Harvard Business School social psychologist professor Amy Cuddy says people judge you based on 2 criteria when they first meet you: * Can I trust this...
Lire la suite
  2172 lectures
2172 lectures

Tips & Co. #257 - Identify the problem


This may sound simple, but problems with customers recurrently begin with simple misunderstandings on either or both sides. Make sure you fully unders...
Lire la suite
  2115 lectures
Mots-clés :
2115 lectures

Tips & Co. #256 - Judge my resilience, not my successes


“Don’t judge me by my successes, judge me by the number of times I fell down and got back up again.”  Nelson Mandela
  1226 lectures
1226 lectures

Tips & Co. #255 - It takes 64 seconds


It takes 64 seconds to retrieve your train of thought after an interruption by an e-mail. (T. Jackson, PhD, Loughborough University) That means if you...
Lire la suite
  1756 lectures
1756 lectures

Tips & Co. #254 - Learning something new


Learning something new requires effort, time and is often frustrating. Once we get good enough, it's easy to get in the habit of giving a half effort,...
Lire la suite
  1479 lectures
1479 lectures

Les participants le disent…


« Vraiment une formation extraordinaire, et habituellement, je suis très critique! Tout le personnel devrait suivre cette formation, il y aurait un gain d’efficacité! »

Ville de Québec

Témoignages des participants

…et nos clients aussi!

« C’est avec un grand professionnalisme que l’entreprise a offert une formation attrayante et de qualité à nos employés. Nous sommes particulièrement satisfaits des résultats obtenus grâce à cette intervention et il nous fera plaisir de retravailler avec Solutions & Co. dans l’avenir. »

Xavier Aymé, Chef des opérations | Mercator Canada Inc.

Témoignages des clients

Prêt à passer à l’action?

Contactez-nous pour planifier votre formation