Organisme Formateur agréé par Emploi-Québec - Agrément # 0057911

Savoir-Agir@Work

Tips & Co. #404 - Etiquette in the workplace … Advice no.3


Be gracious – Listen more than you speak. Pay attention when co-workers are talking to you. Don't interrupt people when they're speaking. Let them fin...
Lire la suite
  407 lectures
Mots-clés :
407 lectures

Tips & Co. #389 - Etiquette in the workplace … Advice no.2


Be polite – Hold doors (even the elevator) for people. If you're asking for something, or asking someone to do something, say "please." If someone doe...
Lire la suite
  609 lectures
Mots-clés :
609 lectures

Tips & Co. #388 - Handwritten note-taking


It is more and more common to take notes on electronic applications instead of by hand. A study conducted by Princeton in 2014 shows that when we use ...
Lire la suite
  914 lectures
Mots-clés :
914 lectures

Tips & Co. #384 - Etiquette in the workplace … Advice no.1


Be cordial – Greet people when you arrive, when you leave, when you pass in the hall or when you encounter them in the elevator.  A simple "Good ...
Lire la suite
  578 lectures
Mots-clés :
578 lectures

Tips & Co. #383 - When coworkers speak loudly


In an open space environment, when your coworkers speak loudly it is useless to suffer silently, but none the less, do not flare up shouting “Can you ...
Lire la suite
  759 lectures
759 lectures

Tips & Co. #379 - Do not accept change!


Faced with change, people have different reactions. When change is perceived positively, it is welcomed. When change is perceived negatively, it is re...
Lire la suite
  698 lectures
Mots-clés :
698 lectures

Tips & Co. #374 - 5 steps to failing well


Robert Kelsey, author of «What’s stopping you?» shows us how to fail properly and build the resilience necessary to reap the rewards of success. Consi...
Lire la suite
  822 lectures
Mots-clés :
822 lectures

MENTAL IMAGERY: THE PSYCHOLOGY OF PERFORMANCE


The next two articles are dedicated to mental imagery. This first article focuses on explaining this science-based technique, how it contributes to pe...
Lire la suite
  1377 lectures
1377 lectures

Tips & Co. #369 - A speedy trick to boost your health at your desk


A study in Health Psychology found that people who sit up straighter feel stronger, more energized and positive, than their slouchy counterparts. Befo...
Lire la suite
  647 lectures
Mots-clés :
647 lectures

Tips & Co. #358 - Not being unhappy does not mean that you are happy!


According to Barbara Fredrickson, one of the pioneers of positive psychology and author of Love 2.0: “Positive emotions open the mind and broaden the ...
Lire la suite
  997 lectures
997 lectures

Tips & Co. #353 - When rejection occurs


If you seek to make a change or do something important, your work might be rejected along the way. What will you do after that? Instead of losing hope...
Lire la suite
  958 lectures
Mots-clés :
958 lectures

Tips & Co. #348 - There is no empathy in snap judgments


Snap judgments are a biological necessity handed down from our ancestors. Often a glance was the only thing they had to go on when sizing up their sur...
Lire la suite
  744 lectures
Mots-clés :
744 lectures

Tips & Co. #343 - Why should you fine-tune your vocabulary?


"That customer is always so ________ (picky, difficult, pushy, angry, etc.)" or "That colleague is always so ____________ stubborn, brash, arrogant, e...
Lire la suite
  848 lectures
Mots-clés :
848 lectures

Tips & Co. #338 - The Fish Bowl Theory


The Fish Bowl Theory states that tropical fish can grow as large as their aquarium will permit; the bigger the aquarium, the larger the fish are able ...
Lire la suite
  998 lectures
Mots-clés :
998 lectures

The Ability to Act… At the Heart Of Performance and Excellence


“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle “The ability to act” is the intentional and effective levera...
Lire la suite
  28442 lectures
28442 lectures

Tips & Co. #335 - “I Don’t Have Time”


Every time you say ”I don’t have time”, what you are really saying is ”It’s not important enough to be at the top of my list.” We all have the same am...
Lire la suite
  1013 lectures
1013 lectures

Tips & Co. #333 - Accomplishing too many tasks at once


As soon as someone sets two objectives at the same time, each one is analyzed and managed in one hemisphere of the brain. However, by definition, ther...
Lire la suite
  1094 lectures
1094 lectures

Tips & Co. #328 - Watch your thoughts


“Watch your thoughts, for they become words. Watch your words, for they become actions. Watch your actions, for they become habits. Watch your habits,...
Lire la suite
  962 lectures
Mots-clés :
962 lectures

Tips & Co. #323 - Creating discomfort


If you're seeking to create positive change in your work, it's almost certain you'll be creating discomfort as well. Usually, when we want to suggest/...
Lire la suite
  1431 lectures
1431 lectures

Tips & Co. #297 - Calling fear by its name


Highly successful people view reaching out to receive support as a strength. Also, successful people label fear by its name. They don’t bother calling...
Lire la suite
  1076 lectures
1076 lectures

Tips & Co. #293 - The five pillars of fulfillment

shutterstock_252238414 - Copy.jpg
Which personality traits will make you a happy and accomplished person? Psychologists from University of London have identified the “life skills” of t...
Lire la suite
  1202 lectures
1202 lectures

Tips & Co. #290 - Learn the art of feedback

shutterstock_372249460 - Copy.jpg
By learning how to skillfully solicit, receive, and offer feedback, we equip ourselves with important tools for creating a balanced and effective work...
Lire la suite
  1215 lectures
Mots-clés :
1215 lectures

Tips & Co. #285 - De-toxifying conflicts

shutterstock_94418815.jpg
We may be getting the job done but too often we go home feeling demoralized and frustrated. In order to reduce work-related stress we need to promote ...
Lire la suite
  1258 lectures
1258 lectures

Tips & Co. #284 - When giving up is a virtue

shutterstock_384548260.jpg
Choosing in the face of complexity and uncertainty requires mental acuity. Having the simple ability to confidently choose one course of action while ...
Lire la suite
  1212 lectures
1212 lectures

Tips & Co. #281 - Foster originality and flexibility

shutterstock_204911575 - Copy.jpg
A broad array of psychologists, educators, and neuroscientists would like us to start recognizing creativity (defined as the production of something n...
Lire la suite
  1200 lectures
1200 lectures

Tips & Co. #276 - What is Self-Confidence

shutterstock_258079805.jpg
Sometimes we confuse self-confidence with: ● Loudness ● Brusqueness ● A resistance to change ● An unwillingness to compromise ● Stubbornness ● Fast ta...
Lire la suite
  1713 lectures
1713 lectures

Tips & Co. #245- Work Ethics

Tips & Co. #245- Work Ethics
Statements such as "I just work here”, "It’s not my responsibility" or "I’m just following orders" are the worst kind of ethical excuses since work et...
Lire la suite
  1970 lectures
1970 lectures

Tips & Co. #243 - Balance in your life

Tips & Co. #243 - Balance in your life
“Imagine life as a game in which you are juggling some five balls in the air. You name them — work, family, health, friends and spirit and you’re keep...
Lire la suite
  1514 lectures
1514 lectures

Tips & Co. #241 - The Feedback Objective

Tips & Co. #241 - The Feedback Objective
Feedback shouldn’t be a judgement on personality. It should be an objective message on behavior and its consequences – be it on a job well done or a s...
Lire la suite
  1886 lectures
1886 lectures

Tips & Co. #239 - 2 steps when feeling overwhelmed

Tips & Co. #239 - 2 steps when feeling overwhelmed
When feeling overwhelmed, it’s tempting to respond by working harder. But humans are "cyclical" so working more doesn’t just make you miserable, it ma...
Lire la suite
  1553 lectures
1553 lectures

Les participants le disent…


« Vraiment une formation extraordinaire, et habituellement, je suis très critique! Tout le personnel devrait suivre cette formation, il y aurait un gain d’efficacité! »

Ville de Québec

Témoignages des participants

…et nos clients aussi!

« C’est avec un grand professionnalisme que l’entreprise a offert une formation attrayante et de qualité à nos employés. Nous sommes particulièrement satisfaits des résultats obtenus grâce à cette intervention et il nous fera plaisir de retravailler avec Solutions & Co. dans l’avenir. »

Xavier Aymé, Chef des opérations | Mercator Canada Inc.

Témoignages des clients

Prêt à passer à l’action?

Contactez-nous pour planifier votre formation

;