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Le blogue de Solutions & Co.

Le blogue de Solutions & Co.

Tips & Co. #388 - Handwritten note-taking

It is more and more common to take notes on electronic applications instead of by hand.

A study conducted by Princeton in 2014 shows that when we use a keyboard to take notes, we do not absorb the material optimally, primarily because we transcript word for word instead of rephrasing in our own words. The act of typing rapidly without trying to grasp the real sense of words harms the comprehension and learning process.

Taking notes electronically might be more efficient, but doing it by hand is more effective!

https://journals.sagepub.com/doi/abs/10.1177/0956797614524581

  21 lectures
Mots-clés :
21 lectures

Tips & Co. #384 - Etiquette in the workplace … Advice no.1

Be cordial – Greet people when you arrive, when you leave, when you pass in the hall or when you encounter them in the elevator.  A simple "Good morning", "Hello", "Goodbye" or "Goodnight” will do. Look them in the eye. Make an effort to exchange polite conversation and shake hands when you're introduced to someone. You don’t have to get into a long conversation, but simply acknowledge their presence.

  51 lectures
Mots-clés :
51 lectures

Tips & Co. #383 - When coworkers speak loudly

In an open space environment, when your coworkers speak loudly it is useless to suffer silently, but none the less, do not flare up shouting “Can you shut-up?”.Bring up the issue tactfully, and try to ask nicely:
  • “Could you please lower your voice?”
  • “Please, make a little bit less noise. I know you probably don’t realize it but it is really disturbing”
  • “I have trouble focusing while you are talking. I’d really appreciate if you could talk a bit further away”

… Usually, people do not realize how loud they speak, so they will probably appreciate an amiable reminder. Do it with a smile and it is almost certain that no one would be offended. Be direct and tactful, but never attack personally.
  70 lectures
70 lectures

Tips & Co. #379 - Do not accept change!

Faced with change, people have different reactions. When change is perceived positively, it is welcomed. When change is perceived negatively, it is resisted.

Resistance is normal and inevitable because we are all set in our ways. When a person undergoes change and has no alternative but to respond to it, the person gradually strives to accept it.

Acceptance is full of pitfalls and we must be wary of acceptance because there is a risk of becoming submissive or resigned. Resignation and submission can take different forms: illness, burnout, lack of motivation, depression, quitting... They are the result of avoidance, of being overwhelmed and of powerlessness. We take refuge by becoming passive while lacking positive energy and we stagnate.

To accept change in a healthy way, one must be in a “solution-oriented” state of mind. One must assess the change, find meaning in what happens to us, make the decision to accept it, get involved, and seize the change by using our energy until we take ownership.

Ownership is a true source of progress, where we channel our strength to change things. When we take ownership of change, we feel pride, hope, and satisfaction and we use our skills voluntarily to create new habits as well as new routines.

Do not accept change - take ownership of it!

  101 lectures
Mots-clés :
101 lectures

Tips & Co. #374 - 5 steps to failing well

Robert Kelsey, author of «What’s stopping you?» shows us how to fail properly and build the resilience necessary to reap the rewards of success.

  1. Consider it a setback, no more than a bend in the road on the certain journey towards eventual success. Didn’t get the promotion? So what? If it was part of a 10-year plan, one knock-back shouldn’t deter us.
  2. Don’t fear failure. Those who do often employ avoidance techniques – disrupting a task or pretending not to care – so they fail by default.
  3. See it as eliminating what won’t work. Why not assume 10 sales pitches for every proposal and five proposals for every sale?
  4. Learn the lessons. Successes and failures teach us things. Focus on this and avoid the arrogance of victory or the despair of defeat.
  5. Be strategic. In relationships, both personal and professional, a strategic defeat might work to our long-term advantage.
  138 lectures
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138 lectures

Les participants le disent…


« Vraiment une formation extraordinaire, et habituellement, je suis très critique! Tout le personnel devrait suivre cette formation, il y aurait un gain d’efficacité! »

Ville de Québec

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…et nos clients aussi!

« C’est avec un grand professionnalisme que l’entreprise a offert une formation attrayante et de qualité à nos employés. Nous sommes particulièrement satisfaits des résultats obtenus grâce à cette intervention et il nous fera plaisir de retravailler avec Solutions & Co. dans l’avenir. »

Xavier Aymé, Chef des opérations | Mercator Canada Inc.

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