Savoir-Agir@Work

Professional Effectiveness

Tips & Co. #406 - Personal disorganization


Clutter is an energy thief and a distraction, and every distracting thing prevents you from using your time effectively. When you lack of organization...
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  1105 lectures
Mots-clés :
Professional Effectiveness
1105 lectures

Tips & Co. #401 - Why develop your emotional intelligence ?


Our workplaces introduce us to constant challenges such as angry customers, unpleasant coworkers, demanding superiors, objectives to achieve, recurrin...
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  878 lectures
Mots-clés :
Professional Effectiveness
878 lectures

Tips & Co. #396 - Are you the bottleneck?


Sometimes, a bottleneck is a good thing. It wouldn’t be possible to enjoy a beer if it was served in a bowl – the bottleneck generates the optimal imp...
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  858 lectures
Mots-clés :
Professional Effectiveness
858 lectures

Tips & Co. #391 - Does your organization have a soul?


Ranjay Gulati, professor at the Harvard Business School, explains that the most performant organizations generally have a common point: they have a so...
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  1036 lectures
Mots-clés :
Professional Effectiveness
1036 lectures

Tips & Co. #386 - Tattoos in the workplace


Tattoos are not necessarily compatible with all professions and work sectors, and depending on the career or occupation you wish to have, tattoos will...
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  1080 lectures
Mots-clés :
Professional Effectiveness
1080 lectures

Tips & Co. # 376 - Courtesy and Respect in the Workplace


Do good manners matter at work? Should you really be expected to be polite all the time, or can you bend the rules in the name of efficiency and produ...
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  1372 lectures
Mots-clés :
Respect Courtesy Professional Effectiveness
1372 lectures

Tips & Co. #371 - Do not let your knowledge and skills become outdated


Regardless of your position, you are an expert in your field. You excel in what you do and have the knowledge and experience to do a good job. In orde...
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  1028 lectures
Mots-clés :
Professional Effectiveness
1028 lectures

Tips & Co. #366 - When in Doubt - Ask for Help


When you do not understand something, or do not see something the same way as the person you are talking to, ask the person to explain. This is probab...
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  1322 lectures
Mots-clés :
Professional Effectiveness Culture of Care
1322 lectures

Tips & Co. #360 - Rudeness can take many forms


Rudeness is generally defined as a display of disrespect, a breaking of social norms or expectations, a breach of etiquette, or ignoring "accepted" be...
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  1358 lectures
Mots-clés :
Professionalism Culture of Care Professional Effectiveness
1358 lectures

Tips & Co. #355 - Fix your broken windows


  There’s a concept in law enforcement known as the broken windows theory, which says that we take cues from our environment – so if a neighborho...
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  1344 lectures
Mots-clés :
Professional Effectiveness
1344 lectures

Tips & Co. #340 - Do you need to change job – or just a good night’s sleep?


When we are tired, we are less equipped to handle life. Getting too little sleep can affect our emotional control and regulation capacities, as well a...
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  1560 lectures
Mots-clés :
Excellence Performance Professional Effectiveness
1560 lectures

Tips & Co. #330 - Are you professional?


While evaluating your professionalism, you must ask yourself three questions : Do you have the required operational skills to be considered profe...
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  1707 lectures
Mots-clés :
Proactive strategic approach Professional Effectiveness Professionalism
1707 lectures

Tips & Co. #325 - Meetingitis


Meetings are an essential part of management. However, if they’re not managed properly, they can be a colossal waste of time. We call it “meetingitis”...
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  1819 lectures
Mots-clés :
Efficient Meetings Meetingitis Professional Effectiveness
1819 lectures

Tips & Co. #320 - Reclaiming Lost Time


By identifying 30 to 40 minutes every day and by using them more productively, you will add the equivalence of 20 8-hour days to your annual yield. &n...
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  1587 lectures
Mots-clés :
Professional Effectiveness
1587 lectures

Tips & Co. #319 - When compromise is not a desired approach


The compromise approach is relevant in the case of structural problems that relate to process, task, or content of work. They are concrete challenges,...
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  1362 lectures
Mots-clés :
Professional Effectiveness Compromise
1362 lectures

Tips & Co. #295 - The “Performance” Break


During our work days, we are constantly solicited by emails, tasks, deadlines to the point of getting completely saturated. With a sometimes superhuma...
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  1722 lectures
Mots-clés :
Professional Effectiveness Time management Take a break
1722 lectures

Tips & Co. #279 - Have an unresponsive coworker?

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Try this five steps approach: 1. Examine your attitude - Start with the assumption that your coworker actually does care about doing a good job but th...
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  1684 lectures
Mots-clés :
Customer Service Professional Effectiveness Coworker
1684 lectures

Les participants le disent…


« Vraiment une formation extraordinaire, et habituellement, je suis très critique! Tout le personnel devrait suivre cette formation, il y aurait un gain d’efficacité! »

Ville de Québec

Témoignages des participants

…et nos clients aussi!

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Xavier Aymé, Chef des opérations | Mercator Canada Inc.

Témoignages des clients

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