It is very important to maintain a safe environment. What can you do to secure your environment against angry customers' physical aggression?
•Plan a path or an exit strategy allowing youto leave the premises, if needed.
•Plan a physical barrier to protect you (counter, glass panel).
•Don’t leave any objects that could be used as a projectile or weapon out on your desk.
•Have an emergency button.
•Establish a buddy system with your coworkers.