Tips & Co. #206 - Overly-talkative people

Deal with an overly-talkative person by asking a question that signals that the conversation is coming to a close. Such as "Can I answer any other questions before I get back to work?"Or saying something that psychologically prepares your caller to the end of the conversation:

• "Before hanging up, I wanted to tell you that ..."

• "One last thing before hanging up ..."