Tips & Co. #189 - Do you have a "serviçocentriste" attitude?

Oct 20 Posté par Solutions & Co. dans Tips & Co. (anglais)
  • Do you demonstrate your interest in the client?
  • Do you ask the right questions and do you listen carefully?
  • Are you patient, understanding and helpful?
  • Are you sincerely trying to do something positive for your customer?
  • Do you demonstrate you are taking in charge your customer's query or situation?
Mots-clés Customer Service Professionalism Time management and personal effectiveness
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