Tips & Co. #127 - Empathy

Empathy is beneficial to our brain. Listening to others allows a strong concentration of mirror neurons in our brain. These neurons of learning by imitation and of sharing with others are also called « Gandhi » neurons simulate our interlocutor’s emotional state in our brain to better identify it. They play a role of recognition, but also a role of self-awareness.

Tips & Co. #128 - Customer Service Etiquette
Trucs & Astuces #127 - L'empathie

Sur le même sujet:

By accepting you will be accessing a service provided by a third-party external to https://solutionsandco.com/