You are in a situation where exchanging with your interlocutor is an INTERCULTURAL CHALLENGE? Do this …

• Define the facts, not your perception of the facts.

• Analyze your own reactions and emotions. Where do they come from? From your values, beliefs, how YOU see the world?

• Analyze your interlocutor’s reactions and emotions. Where do they come from? From their values, beliefs, how THEY see the world.

• Together, look for a way to engage in a conversation that will help you validate/understand, finding solutions together.