You are in a situation where exchanging with your interlocutor is an INTERCULTURAL CHALLENGE? Do this …
• Define the facts, not your perception of the facts.
• Analyze your own reactions and emotions. Where do they come from? From your values, beliefs, how YOU see the world?
• Analyze your interlocutor’s reactions and emotions. Where do they come from? From their values, beliefs, how THEY see the world.
• Together, look for a way to engage in a conversation that will help you validate/understand, finding solutions together.
945 lectures
945 lectures
