Tips & Co. #197 - Ungrateful customers

One of the most common reasons for customers to be ungrateful is that they start to perceive that you and the people they deal with just don't care. Data points to the fact that customers will stop appreciating us when they feel we have stopped appreciating them. That's where a focus on customer service and customer service training pays off.

Trucs & Astuces #197 - L'ingratitude des clients
Trucs & Astuces #196 - Les causes de l'épuisement ...

Sur le même sujet:

By accepting you will be accessing a service provided by a third-party external to https://solutionsandco.com/