Work can be messy, unruly and chaotic. Negative emotions can transform simple problems into threats; challenges into ordeals. But most situations do not require panic, crisis or unneeded resistance. 

What may appear to be a difficult situation at work may be an invitation to people’s creativity to reshape challenges, redefine goals, rethink roadblocks, and generally place problems in constructive frames.

Learn to be graciously curious about workplace conflict rather than offended by it and set the tone for future collaborations.