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Tips & Co. #189 - Do you have a "serviçocentriste" attitude?

Tips & Co. (anglais)
2108 lectures
  • Do you demonstrate your interest in the client?
  • Do you ask the right questions and do you listen carefully?
  • Are you patient, understanding and helpful?
  • Are you sincerely trying to do something positive for your customer?
  • Do you demonstrate you are taking in charge your customer's query or situation?
Mots-clés :
Time management and personal effectiveness Professionalism Customer Service
Trucs & Astuces #189 - Avez-vous une attitude serv...
Trucs & Astuces #188 - Une présentation et l'impor...

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