Tips & Co. #202 - Service-Centered Attitude

I believe that the customer has the right to quality service.

I am proactive. I am confident. I am empathetic.

I’m convinced I am part of the solution, not the problem.

I am reliable. I am available. I am obliging.

I am surprised by everything I’m able to do.

I give my best to every customer and I create a positive atmosphere.

I promise less… and I give more!

I am patient. I am calm. I am courteous.

I am a service professional. 

Trucs & Astuces #202 - Attitude "serviçocentriste"
Trucs & Astuces #201 - L’effet Einstellung

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