Tips & Co. #518 - What to do in an intercultural challenge situation

You are in a situation where exchanging with your interlocutor is an INTERCULTURAL CHALLENGE? Do this …

• Define the facts, not your perception of the facts.

• Analyze your own reactions and emotions. Where do they come from? From your values, beliefs, how YOU see the world?

• Analyze your interlocutor’s reactions and emotions. Where do they come from? From their values, beliefs, how THEY see the world.

• Together, look for a way to engage in a conversation that will help you validate/understand, finding solutions together.

Lire la suite
  951 lectures
951 lectures

Tips & Co. #347 - What to do in a challenging intercultural situation

 

In a challenging intercultural situation follow these steps:

1. Define the facts, not your perception.
2. Analyze your own reactions and emotions. Where do they come from? Values, beliefs, the way you view the world?
3. Analyze the other person’s reactions and emotions. Where do they come from? Values, beliefs, the way they view the world?
4. Together look for a way to engage in a conversation that will help you validate / understand, to find solutions together.

Lire la suite
  1704 lectures
1704 lectures