Working in a multicultural environment can be a satisfying and rewarding professional experience. You can broaden your horizons by learning various communication skills and techniques when interacting with people from various cultural backgrounds.
Cultural differences are many and varied, from beliefs to cultural norms. People from diverse cultural backgrounds enter the work environment with personal and professional practices that vary with respect to social acceptability. These are neither correct nor incorrect, just different. Whether you agree or not, it is important to understand these differences.
Ignorance of multiculturalism can lead to misinterpretations, misunderstandings or even involuntary insults. Skills such as cultural sensitivity, flexibility and effective communication are essential in order to manage the expectations of people from different cultures. The more you understand culture, the better you will be able to perform in a wide variety of interpersonal interactions.
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Ville de Québec
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Xavier Aymé, Chef des opérations | Mercator Canada Inc.