Tips & Co. #314 - Knowing how to take care of our team

Knowing how to take care of our team means to be in touch, to care, to consider, to take interest, to devote, to put oneself in others’ shoes, to show empathy, to demonstrate to the members of the team that they’re recognized in their individuality beyond their role, their responsibilities and their performance.

These work well when they’re momentary attention and not a sustained psychological follow-up, or worse, when they create a dependent relationship. We must not exaggerate and we must make sure that this care does not absorb the team’s energy.

All team members can offer care and can receive it – the given attention circulates with fluidity. It doesn’t follow hierarchy and allows to give and to receive simultaneously.

Lire la suite
  2321 lectures
Mots-clés :
2321 lectures

Tips & Co. #286 - Team communication

shutterstock_300720026 - Copy.jpg

Be careful in how you communicate your expertise; you don't want others to see you as arrogant or as a know-it-all. Stay humble about your accomplishments, and develop your emotional intelligence, so that you can communicate in a sensitive way and be truly appreciated (and not only needed) by your team members.

Lire la suite
  2221 lectures
2221 lectures

Tips & Co. #265 - Label the emotion

Emotions routinely swirl within us, and they aren’t easily named. It may be useful to stop, examine them,

and try to put them into words. When we label an emotion, it makes it more manageable.

It might not change the emotion, but it does allow us the possibility of choosing our response.

Lire la suite
  1919 lectures
Mots-clés :
1919 lectures

Tips & Co. #263 - One important advice about respect

9 mai 2017.jpeg

One important advice about earning the respect of the people around you:  

Be patient and be careful. Like a great tree, it can take many years for respect to grow, yet only moments for it to be lost forever.

Lire la suite
  2627 lectures
Mots-clés :
2627 lectures

Tips & Co. #262 - Knowing how to trust

Whatever our role or function, being the one who, despite having too much work, does everything, worries about all the details, pitches in and therefore doesn’t delegate, unwillingly communicates inability, insecurity and mistrust towards his colleagues.

 

 Sometimes, we could avoid bending over backwards if only we could delegate some of our tasks and ask for help.

Lire la suite
  1944 lectures
Mots-clés :
1944 lectures

Tips & Co. #247 - Being a great team member

Do you want to be an active, effective team member and earn respect from your coworkers and your bosses?  Here are two things you have to do:

1. Be good at what you do

If you want respect for what you do, you have to be good at what you do. Find a niche where you can become The best, then be an insatiable student and become an expert.

2. Be a go-to person

Be the person that people turn to when they are looking for help. Be honest, walk your talk, and make a point to be interested about the people around you.

Lire la suite
  2540 lectures
Mots-clés :
2540 lectures

Tips & Co. #230 - Teamwork skills

Tips & Co. #230 - Teamwork skills

To work together successfully, team members must demonstrate a sense of cohesion. Cohesion emerges as team members exhibit the following skills:

Openness

Trust and self-disclosure

Support

Respect

Besides knowing how to develop a healthy group climate, team members also need to know how to function so that they are productive and accomplish their tasks effectively. An effective process will emerge as team members exhibit these skills:

Individual responsibility and accountability

Constructive Feedback

Problem solving

Management and organization

Knowledge of roles

For a team to function effectively, team members must attend to both the climate and the process.

Lire la suite
  3178 lectures
Mots-clés :
3178 lectures

Tips & Co. #216 - Negativity

Tips & Co. #216 - Negativity

A single person with a poor attitude – someone who is chronically negative – can destroy the morale of an entire team if left unchecked. If that person reports to you, deal with it at once. If it’s your teammate, ask him (her) to stop. If it’s you, think about how much your complaining is harming your team, your reputation and your future.

Lire la suite
  2481 lectures
2481 lectures

Tips & Co. #215 - Unsuccessful delegations?

Tips & Co. #215 - Unsuccessful delegations?

Sometimes it’s the fault of the person completing the assignment, but more frequently, it’s the fault of the person giving the assignment.  Clarity (or lack of) is often the culprit.

Clarity of objective – What exactly is it that needs to be done?  Is the assignment as clear as it ought to be? 

Clarity of responsibility – Whose assignment is it?  Who does what?

Clarity of time – How quick is quick?  Is it a day? A week? By a specific date? 

Clarity of communication – What is intended is not always what is understood by the other.  Delegations repeatedly fail due to faulty communication. 

While those executing an assignment have the responsibility to deliver a quality result, those making the delegation have the responsibility to ensure that the assignment is clear.

Lire la suite
  2377 lectures
2377 lectures

Tips & Co. #205 - It’s not always about the win

Tips & Co. #205 - It’s not always about the win

We often get locked into arguments that hook our ego into trying to triumph over the other person (client, colleague, superior ...).  It is not a Poker game and engaging in these battles will limit your options at work.

Lire la suite
  2581 lectures
2581 lectures

Tips & Co. #200 - The new way of working together

Tips & Co. #200 - The new way of working together

The spread of open-plan offices and encouraged down-time is not just about keeping staff happy. It is about getting the best out of each other. If you know the informal network in your workplace it is easier to share vital knowledge and helps you calibrate your approach.

Lire la suite
  2844 lectures
Mots-clés :
2844 lectures

Tips & Co. #145 - Useless Emails

Do not bombard your collaborators with useless email. If your exchanges go over three emails, think about changing your communication channel. A phone call or a meeting could be more efficient.

Lire la suite
  2983 lectures
2983 lectures

Tips & Co. #102 - He Who Listens Reaps

« He who speaks sows, he who listens reaps.” This Japanese saying reminds us of the importance of practicing active listening. The key element of good listening is to understand the interlocutor; it will allow you to know more about others and will facilitate successful collaboration with them.

Lire la suite
  3368 lectures
Mots-clés :
3368 lectures

Tips & Co. #98 - The Quality of Our Interactions

The quality of our social interactions, be they professional or personal, greatly determine the quality and efficiency of a team, a network, an organization or a family.

Lire la suite
  3354 lectures
3354 lectures

Les participants le disent…


« Vraiment une formation extraordinaire, et habituellement, je suis très critique! Tout le personnel devrait suivre cette formation, il y aurait un gain d’efficacité! »

Ville de Québec

Témoignages des participants

…et nos clients aussi!

« C’est avec un grand professionnalisme que l’entreprise a offert une formation attrayante et de qualité à nos employés. Nous sommes particulièrement satisfaits des résultats obtenus grâce à cette intervention et il nous fera plaisir de retravailler avec Solutions & Co. dans l’avenir. »

Xavier Aymé, Chef des opérations | Mercator Canada Inc.

Témoignages des clients

Prêt à passer à l’action?

Contactez-nous pour planifier votre formation