Change

Tips & Co. #210 - The 1% who don’t appreciate you

It’s essential that you satisfy your customers, but not every customer knows the value to your service or understands what it is that you do. If 1% of...
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  2005 lectures
Mots-clés :
Change Professionalism Customer Service
2005 lectures

Tips & Co. #208 - Define what SUCCESS means to you

We tend to believe that achievements (diplomas, promotions, high incomes, ...) make us happy and successful, while failures, such as not getting that ...
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  1821 lectures
Mots-clés :
Change
1821 lectures

Tips & Co. #207 - Change is hard work

Change is continuous, inevitable and essential. It's hard to go out of our comfort zone, it's hard to think outside the box and it's hard to see thing...
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  1952 lectures
Mots-clés :
Change
1952 lectures

Tips & Co. #204 - It’s all about respecting diversity

We're often appalled; puzzled or irritated when we see people behaving differently, because it's easy to expect that any group of people would behave ...
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  1865 lectures
Mots-clés :
Professionalism Change
1865 lectures

Tips & Co. #203 - Your progress report

We often measure ourselves by looking at our checklist, and ask ourselves "How much have I done?". But to have a sense of progression we can’t just lo...
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  2022 lectures
Mots-clés :
Change
2022 lectures

Tips & Co. #201 - The Einstellung effect

The Einstellung effect is the brain’s tendency to stick with solutions it already knows rather than look for potentially better ones.  It’s reall...
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  2224 lectures
Mots-clés :
Change
2224 lectures

Tips & Co. #200 - The new way of working together

The spread of open-plan offices and encouraged down-time is not just about keeping staff happy. It is about getting the best out of each other. If you...
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  2520 lectures
Mots-clés :
Team Work Change
2520 lectures

Tips & Co. #196 - The causes of burnout

Burnout doesn’t always result from having too much to do: sometimes, it’s caused by a lack of control over your work, or by insufficient challenges in...
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  1961 lectures
Mots-clés :
Stress management Change
1961 lectures

Tips & Co. #194 - Attitude is a skill

You can learn how to dance. How to golf. How to use your new smart phone. You can learn a foreign language too. If you can learn to be better at somet...
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  2065 lectures
Mots-clés :
Change
2065 lectures

Tips & Co. #193 - Create a new morning routine

Research shows that chronic workplace stress typically begins at the beginning of the workday and then escalates as the day progresses. Interrupt the ...
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  2227 lectures
Mots-clés :
Time management and personal effectiveness Stress management Change
2227 lectures

Tips & Co. #191- Rearranging our prejudices

"A great many people think they are thinking when they are merely rearranging their prejudices..."  - William James
  2238 lectures
Mots-clés :
Time management and personal effectiveness Change
2238 lectures

Tips & Co. #190 - Generate a positive impression

We all know the importance of first impressions. We also know that we will never have a second chance to make a good first impression and that impress...
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  2274 lectures
Mots-clés :
Time management and personal effectiveness Professionalism Change
2274 lectures

Tips & Co. #184 - To reduce our worries

A theory states that doing anything over and over again gets you bored fast (like riding an elevator up and down again and again). You can do the same...
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  2320 lectures
Mots-clés :
Time management and personal effectiveness Stress management Change
2320 lectures

Tips & Co. #182 - Earn trust

Your experience, your knowledge, even your expertise, is insufficient to get the credibility you seek to influence others - they need to trust you. Yo...
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  2572 lectures
Mots-clés :
Change Communications
2572 lectures