Organisme Formateur agréé par Emploi-Québec - Agrément # 0057911

Le blogue de Solutions & Co.

Le blogue de Solutions & Co.

Tips & Co. #314 - Knowing how to take care of our team

Knowing how to take care of our team means to be in touch, to care, to consider, to take interest, to devote, to put oneself in others’ shoes, to show empathy, to demonstrate to the members of the team that they’re recognized in their individuality beyond their role, their responsibilities and their performance.

These work well when they’re momentary attention and not a sustained psychological follow-up, or worse, when they create a dependent relationship. We must not exaggerate and we must make sure that this care does not absorb the team’s energy.

All team members can offer care and can receive it – the given attention circulates with fluidity. It doesn’t follow hierarchy and allows to give and to receive simultaneously.

  573 lectures
Mots-clés :
573 lectures

Tips & Co. #286 - Team communication

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Be careful in how you communicate your expertise; you don't want others to see you as arrogant or as a know-it-all. Stay humble about your accomplishments, and develop your emotional intelligence, so that you can communicate in a sensitive way and be truly appreciated (and not only needed) by your team members.

  548 lectures
548 lectures

Tips & Co. #265 - Label the emotion

Emotions routinely swirl within us, and they aren’t easily named. It may be useful to stop, examine them,

and try to put them into words. When we label an emotion, it makes it more manageable.

It might not change the emotion, but it does allow us the possibility of choosing our response.

  603 lectures
Mots-clés :
603 lectures

Tips & Co. #263 - One important advice about respect

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One important advice about earning the respect of the people around you:  

Be patient and be careful. Like a great tree, it can take many years for respect to grow, yet only moments for it to be lost forever.

  603 lectures
Mots-clés :
603 lectures

Tips & Co. #262 - Knowing how to trust

Whatever our role or function, being the one who, despite having too much work, does everything, worries about all the details, pitches in and therefore doesn’t delegate, unwillingly communicates inability, insecurity and mistrust towards his colleagues.

 

 Sometimes, we could avoid bending over backwards if only we could delegate some of our tasks and ask for help.

  664 lectures
Mots-clés :
664 lectures

Les participants le disent…


« Vraiment une formation extraordinaire, et habituellement, je suis très critique! Tout le personnel devrait suivre cette formation, il y aurait un gain d’efficacité! »

Ville de Québec

Témoignages des participants

…et nos clients aussi!

« C’est avec un grand professionnalisme que l’entreprise a offert une formation attrayante et de qualité à nos employés. Nous sommes particulièrement satisfaits des résultats obtenus grâce à cette intervention et il nous fera plaisir de retravailler avec Solutions & Co. dans l’avenir. »

Xavier Aymé, Chef des opérations | Mercator Canada Inc.

Témoignages des clients

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