If you seek to make a change or do something important, your work might be rejected along the way. What will you do after that? Instead of losing hope...
Snap judgments are a biological necessity handed down from our ancestors. Often a glance was the only thing they had to go on when sizing up their sur...
"That customer is always so ________ (picky, difficult, pushy, angry, etc.)" or "That colleague is always so ____________ stubborn, brash, arrogant, e...
The Fish Bowl Theory states that tropical fish can grow as large as their aquarium will permit; the bigger the aquarium, the larger the fish are able ...
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle “The ability to act” is the intentional and effective levera...
Every time you say ”I don’t have time”, what you are really saying is ”It’s not important enough to be at the top of my list.” We all have the same am...
As soon as someone sets two objectives at the same time, each one is analyzed and managed in one hemisphere of the brain. However, by definition, ther...
“Watch your thoughts, for they become words. Watch your words, for they become actions. Watch your actions, for they become habits. Watch your habits,...
If you're seeking to create positive change in your work, it's almost certain you'll be creating discomfort as well. Usually, when we want to suggest/...
Highly successful people view reaching out to receive support as a strength. Also, successful people label fear by its name. They don’t bother calling...
Which personality traits will make you a happy and accomplished person? Psychologists from University of London have identified the “life skills” of t...
By learning how to skillfully solicit, receive, and offer feedback, we equip ourselves with important tools for creating a balanced and effective work...
We may be getting the job done but too often we go home feeling demoralized and frustrated. In order to reduce work-related stress we need to promote ...
Choosing in the face of complexity and uncertainty requires mental acuity. Having the simple ability to confidently choose one course of action while ...
A broad array of psychologists, educators, and neuroscientists would like us to start recognizing creativity (defined as the production of something n...
Sometimes we confuse self-confidence with: ● Loudness ● Brusqueness ● A resistance to change ● An unwillingness to compromise ● Stubbornness ● Fast ta...
Statements such as "I just work here”, "It’s not my responsibility" or "I’m just following orders" are the worst kind of ethical excuses since work et...
“Imagine life as a game in which you are juggling some five balls in the air. You name them — work, family, health, friends and spirit and you’re keep...
Feedback shouldn’t be a judgement on personality. It should be an objective message on behavior and its consequences – be it on a job well done or a s...
When feeling overwhelmed, it’s tempting to respond by working harder. But humans are "cyclical" so working more doesn’t just make you miserable, it ma...
At the beginning of each training day I ask participants what they want to walk away with at the end of the training – Their objectives. Often I get r...