Choosing in the face of complexity and uncertainty requires mental acuity. Having the simple ability to confidently choose one course of action while ...
« For the want of a nail the shoe was lost, For the want of a shoe the horse was lost, For the want of a horse the rider was lost, For the want of a r...
A broad array of psychologists, educators, and neuroscientists would like us to start recognizing creativity (defined as the production of something n...
One of the classic personal motivation techniques consists in waiting to the last minute, on the last day, and to create a dramatic situation. When we...
Try this five steps approach: 1. Examine your attitude - Start with the assumption that your coworker actually does care about doing a good job but th...
It is estimated that an adult makes approximately 35,000 decisions a day. That doesn’t leave much headspace for the rest of our day-to-day existence. ...
Sometimes we confuse self-confidence with: ● Loudness ● Brusqueness ● A resistance to change ● An unwillingness to compromise ● Stubbornness ● Fast ta...
Work can be messy, unruly and chaotic. Negative emotions can transform simple problems into threats; challenges into ordeals. But most situations do n...
Only people can have ethics. Ethics, as in, doing the right thing even though it might not benefit you or your organization financially. When we use t...
The only way that they can support you is if you speak up. But do not only communicate about problem or challenges … bring them suggestions to solutio...
It’s easy to blame the customer, the colleague or the boss for your behavior. Not only it is easy, but often it is also justifiable. They or the way t...
« The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year. » John Foster Dul...
According to Professor Bernard Roth at Stanford, swapping one word for another could make all the difference in how you approach your goals. The next ...
According to Professor Bernard Roth at Stanford, swapping one word for another could make all the difference in how you approach your goals. When you ...
Your language not only affects how others perceive you; it also has the potential to shape your behavior. According to Professor Bernard Roth at Stanf...
Emotions routinely swirl within us, and they aren’t easily named. It may be useful to stop, examine them, and try to put them into words. When we labe...
Times New Roman may be your default font, but onscreen its curvy design with tiny tails on the ends of letters, called serifs, may slow word recogniti...
Whatever our role or function, being the one who, despite having too much work, does everything, worries about all the details, pitches in and therefo...
During a negotiation, it is always preferable to think in advance about our BATNA - or Best Alternative to a Negotiated Argument. The BATNA becomes ou...
Harvard Business School social psychologist professor Amy Cuddy says people judge you based on 2 criteria when they first meet you: * Can I trust this...
This may sound simple, but problems with customers recurrently begin with simple misunderstandings on either or both sides. Make sure you fully unders...
It takes 64 seconds to retrieve your train of thought after an interruption by an e-mail. (T. Jackson, PhD, Loughborough University) That means if you...
Learning something new requires effort, time and is often frustrating. Once we get good enough, it's easy to get in the habit of giving a half effort,...