Tips & Co. #295 - The “Performance” Break


During our work days, we are constantly solicited by emails, tasks, deadlines to the point of getting completely saturated. With a sometimes superhuma...
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  1728 lectures
1728 lectures

Tips & Co. #294 - Great team members don’t stay in the shadows


Everyone wishes to be part of a great team in their workplace. Because great teams have the energy, drive and means to strive for excellence and succe...
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  1740 lectures
1740 lectures

Tips & Co. #293 - The five pillars of fulfillment


Which personality traits will make you a happy and accomplished person? Psychologists from University of London have identified the “life skills” of t...
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  1749 lectures
1749 lectures

Tips & Co. #292 - The two dimensions of interpersonal communication


Interpersonal communication includes two dimensions: the explicit content dimension and the relational dimension that conveys meaning tied to the affe...
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  12399 lectures
12399 lectures

Tips & Co. #291 - How to Prove a Customer Wrong


As part of a search term analysis from our users, we found this question: How do we prove a Customer wrong? It’s always surprising to see that we’re s...
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  1711 lectures
1711 lectures

Tips & Co. #290 - Learn the art of feedback


By learning how to skillfully solicit, receive, and offer feedback, we equip ourselves with important tools for creating a balanced and effective work...
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  1850 lectures
Mots-clés :
1850 lectures

Tips & Co. #289 - Separate the people from the problem


The Win-Win Approach involves working together towards finding a solution that result in mutual satisfaction. Negotiation is about finding an agreeabl...
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  1781 lectures
1781 lectures

Tips & Co. #287 - Prevention is better than cure


« A little effort of preparation avoids a great effort of repair. » Michaël Aguilar
  1494 lectures
Mots-clés :
1494 lectures

Tips & Co. #286 - Team communication


Be careful in how you communicate your expertise; you don't want others to see you as arrogant or as a know-it-all. Stay humble about your accomplishm...
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  1886 lectures
1886 lectures

Tips & Co. #285 - De-toxifying conflicts


We may be getting the job done but too often we go home feeling demoralized and frustrated. In order to reduce work-related stress we need to promote ...
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  1725 lectures
1725 lectures

Tips & Co. #284 - When giving up is a virtue


Choosing in the face of complexity and uncertainty requires mental acuity. Having the simple ability to confidently choose one course of action while ...
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  2016 lectures
2016 lectures

Tips & Co. #282 - All work is important


« For the want of a nail the shoe was lost, For the want of a shoe the horse was lost, For the want of a horse the rider was lost, For the want of a r...
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  1900 lectures
Mots-clés :
1900 lectures

Tips & Co. #281 - Foster originality and flexibility


A broad array of psychologists, educators, and neuroscientists would like us to start recognizing creativity (defined as the production of something n...
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  1898 lectures
1898 lectures

Tips & Co. #280 - Getting used to emergency


One of the classic personal motivation techniques consists in waiting to the last minute, on the last day, and to create a dramatic situation. When we...
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  1301 lectures
1301 lectures

Tips & Co. #279 - Have an unresponsive coworker?


Try this five steps approach: 1. Examine your attitude - Start with the assumption that your coworker actually does care about doing a good job but th...
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  1690 lectures
1690 lectures

Tips & Co. #278 - Your attitude


« Your attitude, not your aptitude, will determine your altitude. » Zig Ziglar
  1722 lectures
Mots-clés :
1722 lectures

Tips & Co. #277 - Decisions, decisions, decisions


It is estimated that an adult makes approximately 35,000 decisions a day. That doesn’t leave much headspace for the rest of our day-to-day existence. ...
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  2038 lectures
2038 lectures

Tips & Co. #276 - What is Self-Confidence


Sometimes we confuse self-confidence with: ● Loudness ● Brusqueness ● A resistance to change ● An unwillingness to compromise ● Stubbornness ● Fast ta...
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  2564 lectures
2564 lectures

Tips & Co. #275 - Make friends with conflict


Work can be messy, unruly and chaotic. Negative emotions can transform simple problems into threats; challenges into ordeals. But most situations do n...
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  1810 lectures
1810 lectures

Tips & Co. #274 - Nothing is completely wrong


« Nothing is completely wrong, even a broken clock is right twice a day. » Paulo Coelho
  1916 lectures
Mots-clés :
1916 lectures

Tips & Co. #273 - Business ethics


Only people can have ethics. Ethics, as in, doing the right thing even though it might not benefit you or your organization financially. When we use t...
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  1300 lectures
1300 lectures

Tips & Co. #272 - Bosses are NOT mind readers!


The only way that they can support you is if you speak up. But do not only communicate about problem or challenges … bring them suggestions to solutio...
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  1548 lectures
1548 lectures

Tips & Co. #271 - The blame game


It’s easy to blame the customer, the colleague or the boss for your behavior. Not only it is easy, but often it is also justifiable. They or the way t...
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  1559 lectures
1559 lectures

Tips & Co. #270 - At the last minute


It’s never good to do things at the last minute. You are powered by urgency and adrenaline.  It's loaded with risk and extra expense.  It is...
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  2097 lectures
2097 lectures

Tips & Co. #269 - The measure of success


« The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year. » John Foster Dul...
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  1400 lectures
1400 lectures

Tips & Co. #268 - Why Swap 'have to' for 'want to'


According to Professor Bernard Roth at Stanford, swapping one word for another could make all the difference in how you approach your goals. The next ...
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  2172 lectures
Mots-clés :
2172 lectures

Tips & Co. #267 - Why Swap 'but' for 'and'


According to Professor Bernard Roth at Stanford, swapping one word for another could make all the difference in how you approach your goals. When you ...
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  1582 lectures
Mots-clés :
1582 lectures

Tips & Co. #266 - Eliminating 2 words from your vocabulary


Your language not only affects how others perceive you; it also has the potential to shape your behavior. According to Professor Bernard Roth at Stanf...
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  1758 lectures
Mots-clés :
1758 lectures

Tips & Co. #265 - Label the emotion


Emotions routinely swirl within us, and they aren’t easily named. It may be useful to stop, examine them, and try to put them into words. When we labe...
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  1633 lectures
Mots-clés :
1633 lectures

Tips & Co. #264 - Find your type


Times New Roman may be your default font, but onscreen its curvy design with tiny tails on the ends of letters, called serifs, may slow word recogniti...
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  1676 lectures
Mots-clés :
1676 lectures